| Have you ordered from GMW in the last 6 months? |
| Answer Options |
Response Percent |
Response Count |
| Yes |
100.0% |
560 |
| No |
0.0% |
0 |
| answered question |
560 |
| skipped question |
0 |
|
|
|
|
|
|
|
|
| How do you find the new "Live Stock Update" system implemented in February 2011? |
| Answer Options |
Response Percent |
Response Count |
| Accurate |
78.4% |
439 |
| Sometimes accurate |
20.0% |
112 |
| Innacurate |
1.6% |
9 |
| answered question |
560 |
| skipped question |
0 |
|
|
|
|
|
|
|
|
| What is your experience with "Real Time Ordering with Immediate Shipping" implemented in May 2011? |
| Answer Options |
Response Percent |
Response Count |
| Actually ships same day |
39.4% |
209 |
| Sometimes ships same day |
54.7% |
290 |
| Never ships same day |
5.8% |
31 |
| answered question |
530 |
| skipped question |
30 |
|
|
|
|
|
|
|
|
| What do you think of extra information showing on hot items, including pictures of sprues and finished models? |
| Answer Options |
Response Percent |
Response Count |
| Helpful - I love it |
90.8% |
502 |
| Too much time to download |
6.0% |
33 |
| Too much information to read |
3.3% |
18 |
| answered question |
553 |
| skipped question |
7 |
|
|
|
|
|
|
|
|
| What do you think of the Cross Reference Tab, showing related items and their stock status? |
| Answer Options |
Response Percent |
Response Count |
| Helfpul |
77.6% |
432 |
| Never looked at it |
16.0% |
89 |
| Could be improved |
6.5% |
36 |
| answered question |
557 |
| skipped question |
3 |
|
|
|
|
|
|
|
|
| Any suggestions for further improvements? |
|
| Answer Options |
Response Count |
|
| |
160 |
|
| answered question |
160 |
|
| skipped question |
400 |
|